1–2 business days
Canadian office furniture delivery
Reliable Office Furniture Shipping Across Canada
Shipping across Canada for MotionGrey standing desks, ergonomic office chairs, and workplace furniture, with regional delivery estimates and carrier tracking once your order ships.
Office Furniture Delivery Times Across Canada
Estimated carrier transit times begin after warehouse dispatch. Processing time and unexpected carrier delays are not included.
Processing Before Transit
Orders placed after 8:00 a.m. Pacific Time begin processing the next business day. We do not ship or deliver on weekends or holidays.
1–3 business days
Alberta
2–4 business days
Saskatchewan & Manitoba
3–5 business days
Ontario
4–6 business days
Quebec
3–6 business days
Eastern Canada
Canadian Office Furniture Warehousing and Fulfillment
MotionGrey fulfills Canadian office furniture orders through operations in British Columbia and Ontario, including standing desks, ergonomic chairs, and larger workplace projects.
Warehouse
Richmond, British Columbia
155-6660 Graybar Road
Richmond, BC V6W 1H9
Fulfillment location
Richmond Hill, Ontario
MotionGrey operates a fulfillment location in Richmond Hill. Contact the commercial team for Ontario fulfillment and delivery details.
Showroom & eligible pickup
Richmond, British Columbia
#122-7080 River Road
Richmond, BC V7B 1V3
Visits are by appointment; confirm inventory and pickup timing before travelling.
Track Your Office Furniture Delivery
3 steps
Check Your Email
A carrier tracking link is emailed when your shipment is prepared or shipped.
Allow for the First Scan
Carrier movement can take up to 48 hours to appear after a shipping label is created.
Watch for More Than One Number
For split shipments, the next tracking number usually follows within 1–2 business days.
Inspect Your Delivery
3 checks
Inspect Packaging and Box Count
Check the carton count and look for visible dents, punctures, tears, or other handling damage.
Photograph Visible Damage
Capture the exterior box, a close-up of the damage, and an overall view of the affected item.
Keep the Item and Packaging
Do not discard damaged items or exterior packaging before the carrier completes any required inspection.
Email websupport@motiongrey.com with your order number and photos. Claims submitted more than 30 days after delivery may not be approved.
Canadian Office Furniture Shipping Questions
How long does office furniture shipping take in Canada?
Published Canadian carrier-transit estimates range from 2–5 business days in British Columbia to 5–10 business days in Eastern Canada. Timing begins after warehouse dispatch and varies by province, order size, carrier conditions, and whether the furniture ships in multiple cartons. See Office Furniture Delivery Times Across Canada for regional estimates.
When will my order be processed?
Orders received after 8:00 a.m. PST are processed on the following business day. MotionGrey does not ship or deliver on weekends or holidays. High volume or a back-ordered item may extend processing.
Why did only part of my office furniture order arrive?
Standing desks, office chairs, fitness products, and commercial orders can ship in multiple cartons. Boxes may arrive on different days, and the next tracking number usually follows within 1–2 business days.
Do you ship to remote areas?
Some remote postal codes and deliveries to Northwest Territories, Nunavut, and Yukon require review before shipping arrangements are confirmed. Contact support with your postal code if you need clarification before ordering.
Can I change my shipping address?
Contact customer support as soon as possible. MotionGrey processes orders quickly and will try to accommodate the request, but an address change is not guaranteed once processing or shipment has begun.
What happens if my order arrives damaged?
Keep the damaged item and exterior packaging, then email websupport@motiongrey.com with photos of the outside box, a close-up of the damage, and an overall photo. MotionGrey typically responds within 1–2 business days. Claims made more than 30 days after delivery may not be approved.
Do you ship to P.O. boxes?
No. MotionGrey orders cannot be shipped to P.O. boxes. Provide a complete and accurate street address to avoid delays.
Do you ship to the United States?
MotionGrey ships to serviced US destinations, with specific states, territories, and military destinations excluded. No US transit estimates are currently published. Review Additional Shipping Terms or contact support before ordering if your destination may be affected.
Additional Shipping Terms
Review coverage, carrier, delay, and damage requirements before placing your office furniture order.
Coverage, Regional Review, and Exclusions
Eligible website items ship free within serviced areas of Canada and the United States. Some remote postal codes and deliveries to Northwest Territories, Nunavut, and Yukon require review. MotionGrey does not ship to P.O. boxes or to Alaska, American Samoa, Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, or Armed Forces Pacific.
Carriers, Processing, and Delays
CANPAR or FedEx handles Canadian deliveries, and the assigned carrier appears in the shipment email. Delivery estimates begin after warehouse dispatch. High order volume, back-orders, holidays, and carrier backlogs may extend processing or delivery; orders are not shipped or delivered on weekends or holidays.
Damage Claims and Resolution
Send exterior-box, close-up damage, and overall damage photos to websupport@motiongrey.com. Keep the damaged item and exterior packaging until carrier inspection is complete. MotionGrey typically responds within 1–2 business days; claims submitted more than 30 days after delivery may not be approved. Customers may choose compensation or a replacement. A replacement is provided once and ships by standard ground.
Still Have Questions About Your Delivery?
Questions about tracking, damage, or commercial delivery? Contact our team.
Phone
+1 (778) 312-1311
Customer support hours
Monday–Saturday, 8 a.m.–5 p.m.