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Home 9 warranty

Warranty

A 5 Year warranty is included in every Motion Desk.

Covered by the warranty

• The MotionGrey frame itself, including the electric motors, control box, and switch.
• Performance according to published specifications.
• Defective materials or workmanship affecting assembly or use of frame.
• Defects affecting the operation of the frame and height adjusting mechanisms.

Not covered by the warranty

• Normal wear and tear of the tabletop or paint finish.
• Any damages or malfunctions in the product caused by repairs, or attempted repairs, performed by anyone not affiliated with or authorized by Fully.
• Any product that has been damaged by or subjected to misuse, abnormal handling or impact.
• Improper assembly or disassembly.
• Any modifications to electronic components.

Guideline

• The MotionGrey warranty period begins the day the product is delivered to the customer.
• This warranty is valid for the original purchaser of the product.
• We will repair or replace, free of charge, any parts necessary to correct defects in materials or workmanship.
• We will make an honest assessment when diagnosing the issue.

 

Get In Touch With Our Team

Please use the contact form if you have any questions about our products. For commercial purposes and product detail questions, you can reach us at support@motiongrey.com or contact us at +1 (778) 897-1387.

Phone: +1 (778) 897-1387.
Email: support@pulselabz.com

Business Hours: MON - SAT 9 AM to 5 PM

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